This privacy notice explains how Bastion Software Solutions collects and uses personal data when you visit bastionsoftwaresolutions.com or contact us. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

For the purposes of UK data protection law, the data controller is:

Bastion Software Solutions Ltd
[Trading address]
United Kingdom
Email: info@bastionsoftwaresolutions.com

2. What personal data we collect

We collect the minimum personal data necessary to operate this website and respond to enquiries.

• Contact form submissions: name, email address, and any information you choose to include in the subject or message field.
• Email correspondence: if you email us directly, we will hold your email address and the contents of your message.
• Server logs: our hosting provider records standard web server logs including IP address, user agent, request URL, and timestamp.

We do not use marketing analytics, advertising trackers, or third-party social media plugins on this site.

3. Lawful basis for processing

We rely on the following lawful bases under UK GDPR Article 6:

• Legitimate interests (Article 6(1)(f)): to respond to enquiries you have initiated, and to maintain the security and proper operation of our website.
• Consent (Article 6(1)(a)): where you have explicitly opted in to receive product news or updates.
• Legal obligation (Article 6(1)(c)): where we are required to retain records for tax, accounting, or other statutory purposes.

4. Your rights

Under UK GDPR, you have rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. To exercise any of these rights, please contact us at info@bastionsoftwaresolutions.com. We will respond within one calendar month.

5. Complaints

If you have a concern, contact us first at info@bastionsoftwaresolutions.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, telephone 0303 123 1113, ico.org.uk.